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2021 Pokemon Japanese Sword and Shield
Alternate Full Art — Jolteon V
Eevee Heros #079
Effective Date: 2024-10-21
Thank you for choosing Vancity TCG. This No Refund Policy outlines our guidelines regarding returns, refunds, and exchanges for purchases made through our online store. By making a purchase, you agree to comply with the terms outlined below.
Singles (individual cards) are exempt from this refund policy and cannot be returned.
1.1. All Sales Are Final: We do not offer refunds or exchanges for change of mind or discretionary reasons. Please review your order carefully before completing your purchase to ensure it meets your expectations.
2.1. Damaged Products: If you receive a product that is damaged during shipping, we will gladly offer a refund or replacement. To qualify for this exception, please follow these steps:
2.2. Inspections: We reserve the right to inspect the returned product to verify the damage. If we determine that the damage was caused by factors other than shipping, this exception may not apply, and the return will be subject to our general policy.
2.3. Refund or Replacement: For products eligible for a refund or replacement due to damage, we will offer the option to:
3.1. Contact Us: To initiate a return for a damaged product, please contact our customer support team at vancitypokemoncards@gmail.com within the specified time frame.
3.2. Return Instructions: Our customer support team will provide you with detailed instructions for the return process, including the return address and any additional requirements.
3.3. Return Shipping: The customer is responsible for the return shipping costs unless otherwise instructed by our customer support team.
3.4. Packaging: Please ensure the returned product is securely packaged to prevent further damage during transit.
If you have any questions or concerns regarding our No Refund Policy, please contact our customer support team at: vancitypokemoncards@gmail.com
'Near Mint condition cards show minimal or no wear from play or handling and will have an unmarked surface, crisp corners, and otherwise pristine edges outside of minimal handling. Near Mint condition cards appear 'fresh out of the pack,' with edges and surfaces virtually free from all flaws. '
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'Lightly Played condition cards can have slight border or corner wear, or possibly minor scratches. No major defects are present, and there are less than 4 total flaws on the card. Lightly Played condition foils may have slight fading or indications of wear on the card face. '
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'Moderately Played condition cards have moderate wear, or flaws apparent to the naked eye. Moderately Played condition cards can show moderate border wear, mild corner wear, water damage, scratches , creases or fading, light dirt buildup, or any combination of these defects. '
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'Heavily Played condition cards exhibit signs of heavy wear. Heavily Played condition cards may include cards that have significant creasing, folding, severe water damage, heavy whitening, heavy border wear, and /or tearing. '
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'Damaged condition cards show obvious tears, bends, or creases that could make the card illegal for tournament play, even when sleeved. Damaged condition cards have massive border wear, possible writing or major inking (ex. white-bordered cards with black-markered front borders), massive corner wear, prevalent scratching, folds, creases or tears. '
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2021 Pokemon Japanese Sword and Shield
Alternate Full Art — Jolteon V
Eevee Heros #079
