Description

The Vivid 12-Pocket Zippered PRO-Binders are designed for collecting and organizing playsets of your favorite trading cards. Each binder features a padded leatherette cover with a matching zipper closure and pull tab. After unzipping the binder, you'll find twenty 12-pocket pages sized for standard trading cards in side-loading pockets, allowing you to store up to 480 cards in Deck Protector sleeves. Pages feature a low-friction black backing, creating a separation between the front and back pockets as well as providing cards a classic framed look. Every PRO-Binder is made with acid-free, non-PVC materials to ensure your cards are protected and preserved.

• 12-Pocket Zippered PRO-Binder with Black padded leatherette cover
• Stores up to 480 cards in Deck Protector sleeves in side-loading pocket
• Each row holds a 4-card playset
• Made with acid-free, non-PVC materials for premium protection
• Matching zipper and pull tab

Effective Date: 2024-10-21

Thank you for choosing Vancity TCG. This No Refund Policy outlines our guidelines regarding returns, refunds, and exchanges for purchases made through our online store. By making a purchase, you agree to comply with the terms outlined below.

Non-Returnable Items

Singles (individual cards) are exempt from this refund policy and cannot be returned.

General Policy

1.1. All Sales Are Final: We do not offer refunds or exchanges for change of mind or discretionary reasons. Please review your order carefully before completing your purchase to ensure it meets your expectations.

Exceptions

2.1. Damaged Products: If you receive a product that is damaged during shipping, we will gladly offer a refund or replacement. To qualify for this exception, please follow these steps:

Notify us within 5 days of receiving the damaged product.
Provide photographic evidence of the damaged product, including any damaged packaging.
Return the damaged product to us within 3 days of receiving our return instructions.

2.2. Inspections: We reserve the right to inspect the returned product to verify the damage. If we determine that the damage was caused by factors other than shipping, this exception may not apply, and the return will be subject to our general policy.

2.3. Refund or Replacement: For products eligible for a refund or replacement due to damage, we will offer the option to:

Issue a refund to the original payment method for the purchase price of the damaged product.
Ship a replacement product, subject to availability and customer agreement.

Return Process

3.1. Contact Us: To initiate a return for a damaged product, please contact our customer support team at vancitypokemoncards@gmail.com within the specified time frame.

3.2. Return Instructions: Our customer support team will provide you with detailed instructions for the return process, including the return address and any additional requirements.

3.3. Return Shipping: The customer is responsible for the return shipping costs unless otherwise instructed by our customer support team.

3.4. Packaging: Please ensure the returned product is securely packaged to prevent further damage during transit.