Scarlet & Violet: Surging Sparks - Sleeved Booster Pack

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Description
refund policy

Set:	Scarlet & Violet: Surging Sparks Sealed
Release Date:	2024-11-08

A Growing Storm of Stellar Strength!

Terawatts of electricity crash down from the sky in a tropical paradise, setting the stage for the supercharged Pikachu ex! With the power of a Stellar Tera Pokémon ex, it lights up the shoreline, revealing a parade of dragon Pokémon led by the towering Alolan Exeggutor ex! Archaludon ex and Latias ex round out the horde, while new ACE SPEC cards and more new Pokémon ex bring surprises of their own. Currents crackle and dragons roar in the Pokémon TCG: Scarlet & Violet—Surging Sparks expansion!

Product details:

• Each Surging Sparks sleeved booster pack contains 10 random cards.

Effective Date: 2024-10-21

Thank you for choosing Vancity TCG. This No Refund Policy outlines our guidelines regarding returns, refunds, and exchanges for purchases made through our online store. By making a purchase, you agree to comply with the terms outlined below.

Non-Returnable Items

Singles (individual cards) are exempt from this refund policy and cannot be returned.

General Policy

1.1. All Sales Are Final: We do not offer refunds or exchanges for change of mind or discretionary reasons. Please review your order carefully before completing your purchase to ensure it meets your expectations.

Exceptions

2.1. Damaged Products: If you receive a product that is damaged during shipping, we will gladly offer a refund or replacement. To qualify for this exception, please follow these steps:

Notify us within 5 days of receiving the damaged product.
Provide photographic evidence of the damaged product, including any damaged packaging.
Return the damaged product to us within 3 days of receiving our return instructions.

2.2. Inspections: We reserve the right to inspect the returned product to verify the damage. If we determine that the damage was caused by factors other than shipping, this exception may not apply, and the return will be subject to our general policy.

2.3. Refund or Replacement: For products eligible for a refund or replacement due to damage, we will offer the option to:

Issue a refund to the original payment method for the purchase price of the damaged product.
Ship a replacement product, subject to availability and customer agreement.

Return Process

3.1. Contact Us: To initiate a return for a damaged product, please contact our customer support team at vancitypokemoncards@gmail.com within the specified time frame.

3.2. Return Instructions: Our customer support team will provide you with detailed instructions for the return process, including the return address and any additional requirements.

3.3. Return Shipping: The customer is responsible for the return shipping costs unless otherwise instructed by our customer support team.

3.4. Packaging: Please ensure the returned product is securely packaged to prevent further damage during transit.